Challenges & Rewards

Welcome to the J&J Dog Supplies Loyalty Program, a fun way to earn discounts, free items and other goodies while experiencing jjdog.com in a new way.

If you have already joined and wish to view your account details or redeem a reward, please click here to view your Loyalty Program Profile Page (you must be logged in first).

For new users, just log in or create a new website account and as you browse, make purchases and engage in other website activities you will earn J&J Dog Supplies Reward Points. Reward Points accumulate and help you advance in levels, with each new level giving you increasingly valuable awards. Accumulated points can also be put toward Rewards, which can be "cashed in" for various merchandise, gift certificates or other bonuses. Following is a list of the different ways you can accumulate points as well as a list of Rewards available to you.


Challenge Levels

Level One
Puppy Love is your welcome to the J&J loyalty program! Every time you shop, share, favorite, write reviews, or share with friends, you'll earn rewards!

Unlocks: FREE J&J Dog Supplies T-Shirt with a $99 order

Level Four
The P'awesome achievement is unlocked after earning 1000 Rewards Points. You must also write two product reviews and complete one social share.

Unlocks: 20% OFF code for one order

Level Two
The Tail Wags achievement is unlocked after earning 200 Rewards Points. You must also write one product review and complete one share on social media.

Unlocks: FREE Shipping code for one order

Level Five
The Best in Show achievement is unlocked after earning 1750 Points. You must also write two product reviews and complete two social shares.

Unlocks: $50 OFF code for one order

Level Three
The Let's Go Fetch achievement is unlocked after earning 500 Rewards Points. You must also write one product review and complete one social share.

Unlocks: FREE Classic KONG Toy

Level Six
The Fancy Elite achievement is unlocked after earning 2750 Points. You must also write one product review and complete one share on social media.

Unlocks: 15% OFF + FREE Shipping code for one order

How Do You Earn Points?

Purchaser
The easiest way to earn rewards points! Whenever you make a purchase in our store, you'll gain even more rewards! Check the rewards store often to see what offers you can redeem!

Reward: One point for every dollar you spend

Promoter
Sharing is an easy way to earn points! Just share your favorite items with friends for a chance to earn bonus rewards! Five level ranks to earn.

Reward: Up to three points daily for sharing favorite items, and a bonus every time a friend clicks on your link

Product Expert
Leave feedback for all your previous purchases. Each time you submit a review, you'll earn rewards! Five level ranks to earn.

Reward: Six points for every product purchase you review

Email Signup
Sign up for our mailing list. You'll receive exclusive offers and content by email, plus rewards points! Can be redeemed one-time only.

Reward: Fifteen reward points just for signing up!

Frequent Visitor
Earn points every day you visit our site! If you've connected your account to a social profile, you'll earn even more points! Five level ranks to earn.

Reward: Three to five points per login per day, depending on your account type

Networker
Earn points for every social network you connect to your profile! Google Plus, Facebook, Twitter, LinkedIn and even more to come. Five level ranks to earn.

Reward: Five points for every social network you connect to your account

Featured Purchaser
Include one of our featured items in your purchase for an easy way to earn additional rewards points! Five level ranks to earn.

Reward: Twenty five points per featured item purchased

Hidden Gem Hunter
We've hidden some secrets throughout our website. Can you find this month's item? You'll earn rewards points when you do! Five level ranks to earn.

Reward: Ten points per month for every found hidden gem

You must be logged in to earn points! Even more ways to earn points are coming soon...


Cash in Points for These Rewards

$10 OFF
For use with any J&J Dog Supplies future purchase.

Point Cost: 500

$20 OFF
For use with any J&J Dog Supplies future purchase.

Point Cost: 1000

$30 OFF
For use with any J&J Dog Supplies future purchase.

Point Cost: 1500

$40 OFF
For use with any J&J Dog Supplies future purchase.

Point Cost: 2000

$50 OFF
For use with any J&J Dog Supplies future purchase.

Point Cost: 2500

10% OFF
Coupon code for use with any $50 future purchase.

Point Cost: 250
Salomon Women's Speedcross 3 Running Shoe

FREE Shoes
One pair of Salomon Speed Cross 3 footwear.

Point Cost: 7000
Blue Biothane Lead

FREE Leash
One biothane leash - any color.

Point Cost: 1000
Hurtta Obedience Vest

FREE Vest
One Hurtta Training Vest.

Point Cost: 6000
Dingo Training Treats

FREE Treats
One bag of Dingo Training Treats.

Point Cost: 350
VisionSmart Dog Ball

FREE Ball
One VisionSmart Ball.

Point Cost: 350
Clix Treat Bag

FREE Bag
One Clix Treat Bag.

Point Cost: 600

Rewards are redeemed through promo codes that can be used with future online purchases, input at the View Cart page.
Please allow up to one business day for award codes to be emailed to you. Rewards and Point Values are subject to change.


FAQ

Who can participate?

Anyone who logs in to the website will begin accumulating points, but your participation can be as much or as little as you choose. Even casual participants can still use points they earned from purchases toward future product discounts, shipping offers or free items, but those who actively participate in website challenges and games will have the best experience and the most rewards!

Can international customers use the Loyalty Program?

Unfortunately, no. Although international customers can acquire points while logged into our system, the Loyalty Program and the International Payment Gateway run on separate systems. International purchases will not be rewarded with Loyalty Points and promotional codes will not operate through our International Payment Gateway.

How do I redeem rewards that I've earned?

If you have achieved a new level, a clickable button will appear on your profile page below the new level information. If you will be cashing in points you've earned over time, a redeem button will appear in the top right corner of your profile page. Just fill in your name, select the reward you've earned and input the email address that you want your redeem code to be sent to. It's easy!

I've earned enough points to move up in level, but it hasn't happened yet! Why not?

The progress bar on your profile page tracks how many points you must earn in order to advance a level, but achieving higher levels is a combination of accrued points and challenges, or actions, that you take. Please read the description of each level to see if you might need to write a product review or share a product on social media to gain in level.

Can I earn points for purchases made over the phone?

Sorry, this is a web based loyalty program only and points can not transfer.

Can I receive credit for past purchases or actions I've made on the website? Can I receive points for affiliate purchases?

Unfortunately, no. This loyalty program is not retroactive and is tracked on a per person basis. You can only acquire points for purchases and actions you make through your own account.

Will I lose points for a returned/exchanged item?

Yes, in these instances we will deduct the appropriate points from your account to reflect this change and may reduce your level if your purchase resulted in an advancement.

I just registered as a new user, but something went wrong!

Sometimes there is a delay between when a new user registers and when the gaming system receives your data. You may see an empty sidebar or may receive an "Unauthorized User" error message, especially if you are using social media to login. If this is the case please log out of the system and your social media account, then immediately try logging back into jjdog.com again. This will give the gaming system enough time to sync with your account.

I have a problem with my account! What do I do?

If you encounter an error or run into a problem with your account, you can email us at loyalty@jjdog.com for assistance. Please include your name, your method of login (traditional, facebook, google plus, etc), the email address associated with your account and the details of your issue.