General
J&J Dog Supplies strives to ensure that its services are accessible to people with disabilities. J&J Dog Supplies has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on jjdog.com
jjdog.com makes every effort we can to comply with the Web Content Accessibility Guidelines (WCAG 2), which also brings the Website into conformance with the Americans with Disabilities Act of 1990.
Browser Compatability
jjdog.com is compatible with most major Internet browsers including Chrome, FireFox, and Safari. jjdog.com may not perform optimally on Internet Explorer and older browser versions.
Technical Specifcations
Accessibility of jjdog.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used..
Testing
jjdog.com engages in regular automated testing and manual audits and user testing to assess and improve accessibility.
Compliance
Through genuine effort and commitment including testing, audits, consulting, and remediation, we believe jjdog.com adheres to best practices for compliance with the Americans with Disabilities Act (ADA).
Limitations and Alternatives
Despite our best efforts to ensure accessibility of jjdog.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for jjdog.com:
- Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please contact us if you encounter an issue.
- Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact sales@jjdog.om for support.
Disclaimer
J&J Dog Supplies continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan jjdog.com with multiple online tools to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on jjdog.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here for You
If you are experiencing difficulty with any content on jjdog.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact J&J Dog Supplies Customer Support as follows:
Email: sales@jjdog.com
Phone: 1-800-642-2050