Best Friends Club


Get 500 Pup Points when you activate your account! Plus earn another 500 Pup Points when you join our newsletter!

Earn 10 Pup Points for every $1 you spend. Earn even more Pup Points for leaving product reviews, social activities, and more!

Redeem your Pup Points for great discounts up to 20% off on future orders, or even free gear for you and your pup!

VIP Tiers

Spend more, earn faster, save BIGGER!
Become a VIP and multiply every Pup Point you earn!


Lifetime Spend:




Lifetime Spend:


1,000 Pup Points


Lifetime Spend:


2,500 Pup Points

Frequently Asked Questions

Find answers to our most common Best Friends Club questions.
Have more questions? Give us a call at 1-800-642-2050 or send a message.

What is the Best Friends Club?

Our Best Friends Club is the name for our reward program at J&J Dog Supplies. It's our way of showing our love and respect to you and your best friend!

What are Pup Points?

Pup Points are the name for our loyalty points that can be redeemed for sweet discounts or free gear for you and your best friend!

How do I participate?

In order to join our Best Friends Club, just click “Join Now” or login with your existing account. Once you're logged in, you are ready to start earning Pup Points!

How can I earn Pup Points?

You can earn Pup Points by completing actions listed in the Pup Points tab. Just click “Earn Pup Points” to see the list of activities available. Most activities can only be completed once, but you can submit as many reviews as you like to keep earning Pup Points. Every $1 you spend on product earns you 10 Pup Points.

More ways to earn Pup Points?

Yes! We're always looking for new ways for our loyal customers to earn additional Pup Points and get even more sweet discounts at J&J Dog Supplies! Check back often for new earning opportunities or limited time bonus activities for extra Pup Points!

How can I spend my Pup Points?

Just click on the Pup Points tab and you will see the list of all the rewards you can redeem your Pup Points for. When you have enough Pup Points for your desired reward, click "Redeem" and then you can copy your unique discount code to enter at checkout for extra savings!

Any reward discount code restrictions?

Yes, discount codes do not apply on already discounted products, volume pricing, kits and bundles with built in savings, or products from Garmin, 5.11 Tactical, Propper, Oakley, Ruffwear, Tommie Copper or Under Armour. For more information on promo restrictions click here.

Missing Pup Points?

If for any reason you didn't get the Pup Points you earned, or already did an activity in the past, contact us at and we will be happy to adjust your balance! Keep in mind refunds will reduce your Pup Points balance based on what was earned for the product being returned.

What are the VIP Tiers?

Earn Pup Points faster by achieving different VIP Tiers! The different tiers are earned based on the total value of all your orders with us since joining our Best Friends Club. You'll start on Bronze tier when you sign up! Spend a total of $500 with us to earn Silver status and get a 1.5x multiplier on every Pup Point you earn, plus a bonus 1,000 Pup Points! Spend $1,000 with us to reach Gold status and earn 2x on every Pup Point earned, plus a bonus 2,500 Pup Points!

What are the Terms Conditions?

You can find our Terms Conditions for the Pup Points program and more by clicking "Terms of Use" under "Quick Links" located at the bottom of this page.